Terms of Service

These terms cover your use of MarkedPaid. By creating an account you agree to them.

1. The service

MarkedPaid is online software that helps a business keep track of customers, estimates, invoices, schedules and related records. We work to keep it available and reliable, but we do not promise it will never be interrupted.

2. Your account

You are responsible for keeping your password private and for everything done under your account. Tell us promptly if you believe someone else has used it. You must give accurate information when you sign up.

3. Free trial and payment

New accounts start with a free trial. No payment is taken during the trial. To keep using MarkedPaid afterwards you choose a way to pay; the price is the base program plus any add-ons you have switched on, charged monthly in advance. Adding or removing an add-on changes your monthly price.

If a payment fails we will let you know and try again. If it remains unpaid we may pause the account until it is settled.

4. Cancelling

You can cancel at any time from the Billing page. You keep access until the end of the period you have already paid for. Except where the law requires it, payments already made are not refunded.

5. Your data

The customer details, documents and other records you enter belong to you. You are responsible for having the right to store and use them, including sending emails to your own customers. We only use your data to provide the service, as described in the Privacy Policy.

6. Payments from your own customers

If you switch on card payments for your invoices, those payments are made to your own Stripe account under Stripe’s terms, which you accept when you set it up. MarkedPaid starts the payment page and records that an invoice was paid; it does not receive, hold or refund that money. Refunds and disputes are between you, your customer and Stripe.

7. Payroll

If you switch on the Payroll add-on, MarkedPaid works out pay, taxes and deductions from the details you enter and from figures the IRS publishes, and keeps the records. It does not pay your employees, send money to any tax authority or file any form. State and local taxes are only worked out from rates you enter yourself.

The figures are an aid, not tax, legal or accounting advice. You are responsible for checking them, for paying your employees correctly and on time, and for depositing and reporting payroll taxes. Tax rules change; have an accountant review your payroll.

8. Acceptable use

Do not use MarkedPaid to break the law, to send unsolicited bulk email, to store unlawful content, or to interfere with the service or other people’s accounts. We may suspend an account that does.

9. Liability

MarkedPaid is a record-keeping tool. You remain responsible for your own prices, taxes, invoices, payroll and business decisions. To the extent the law allows, our liability to you for any claim is limited to the amount you paid us in the three months before the claim arose, and we are not liable for lost profits or indirect losses.

10. Changes

We may improve or change the service, its prices or these terms. If a change affects what you pay, we will tell you by email before it takes effect, and you may cancel if you do not agree.

11. Contact

Questions about these terms: help@markedpaid.com.