Privacy Policy
What MarkedPaid collects, why, and what you can do about it.
What we collect
- Account details — your name, email address, business name and a scrambled (hashed) version of your password.
- Your business records — the customers, estimates, invoices, appointments and other information you enter. Each business’s records are kept in their own separate database.
- Payment details — handled by our payment providers. Card numbers and PayPal sign-ins never reach our servers; we only receive a reference, the payment method’s brand and last four digits, and whether each payment succeeded.
- Technical information — a sign-in cookie that keeps you signed in, and basic server logs used to keep the service running and secure.
- How often our public pages are opened — a total for each day and page, and the name of the site a visitor came from. These are totals only: no cookie is used for them, and nothing is kept that identifies you.
How we use it
To provide the service: to show you your records, send the emails you ask us to send (such as an estimate to your customer), take your subscription payment, and tell you important things about your account. We do not sell your information and we do not use it for advertising.
Your customers’ information
When you enter details about your own customers, you decide what is stored and why; we hold it on your behalf. A customer who receives an estimate or invoice link can see only that one document. A customer who pays an invoice online enters their card on Stripe’s page, not ours: we are told only that the invoice was paid.
Your employees’ information
If you use the Payroll add-on, you enter your employees’ names, pay rates, tax-form answers and pay history. We hold that on your behalf, within your business only the account owner’s sign-in can open it, and it is used only to work out pay and to send a pay stub when you ask. Payroll does not ask for social security numbers or bank details, so please do not type them into notes.
Who else is involved
We use a small number of service providers to run MarkedPaid: a hosting provider for the server, an email delivery service for outgoing email, and payment providers for subscriptions. They only receive what they need to do that job.
Cookies
We use one essential cookie to keep you signed in. We do not use advertising or tracking cookies.
Keeping and deleting data
We keep your records for as long as your account is open. You can delete your account yourself at any time, from Settings: it closes at once and everything in it is erased 30 days later. Deleting your account explains the steps and what is kept.
If a free trial ends or a subscription is cancelled without the account being deleted, your records are kept in case you return. You can ask us for a copy of your data, or to erase it, at any time.
Security
Passwords are stored hashed, connections are encrypted, and each business’s records are stored separately. No system is perfectly secure; if we learn of a breach affecting your data we will tell you.
Contact
Questions or requests about your information: help@markedpaid.com.